Introduction

Welcome to the website of Xuntai Ind, a brand operated by Xuntai (Hong Kong) Industrial Co., Limited. This Privacy Policy explains how we handle the personal information that we collect when you visit our website, contact us through our forms, or otherwise engage with our services. We are committed to protecting your privacy and to being transparent about the way your data is treated.

By using our website and services, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, please discontinue use of the website and do not submit personal information to us. We encourage you to review this policy from time to time, because it may be updated to reflect changes in our practices, our services or the law.

Xuntai Ind is a developer and provider of computer systems design and related services. In the course of running our business we act as a data controller for the personal information described in this policy, which means we decide why and how that information is processed.

Who We Are

The entity responsible for your personal information is Xuntai (Hong Kong) Industrial Co., Limited. Our registered address is Rm 225-22 2/F Mega Cube, 8 Wang Kwong Road, Kowloon Bay, Hong Kong (HK). We provide computer systems design and related services, including computer integrated systems design, to businesses across multiple regions.

Throughout this policy, references to Xuntai Ind, we, us and our refer to Xuntai (Hong Kong) Industrial Co., Limited and, where relevant, the team that supports the delivery of our services. References to you and your refer to the individual visiting our website or using our services.

If you have any questions about this policy or about how we handle personal information, you can reach us using the contact details provided in the Contact Us section at the end of this document.

Scope of This Policy

This policy applies to personal information we collect through our website at https://www.xuntaiind.lol, through email and telephone communications with our team, and through any offline engagements where we collect information as part of providing our services. It describes the categories of information we process, the purposes for which we process it, and the rights you have in relation to that information.

This policy does not apply to information collected by third parties, including websites or services that we link to but do not operate. We are not responsible for the privacy practices of third parties, and we encourage you to review the privacy policies of any external site you visit.

Where local law provides greater protection than the standard described here, we will comply with the more protective standard. If you are located in a jurisdiction with specific privacy requirements, the relevant section of this policy explains how those requirements apply to you.

Information We Collect

We collect several categories of information in connection with our website and services. The information we collect depends on how you interact with us, and it generally falls into the following groups.

Contact information includes your name, email address, telephone number, company name and job title when you submit an enquiry through our contact form or communicate with us directly. Account information includes any identifiers we create for you if you become a client, such as a client reference number or a record of the services you receive.

Technical information includes your internet protocol address, browser type and version, device type, operating system, referring pages, and the dates and times of your visits. Usage information includes the pages you view, the links you select and the duration of your visit. Communication information includes the content of messages you send to us, including emails and form submissions.

We do not intentionally collect sensitive categories of personal information, such as data revealing racial or ethnic origin, political opinions, religious beliefs, health information or biometric data, unless you choose to provide such information to us voluntarily.

How We Collect Information

We collect information directly from you when you fill in our contact form, send us an email, call our telephone number, or provide information during a consultation or a project engagement. This is the primary way we receive personal information.

We also collect information automatically when you browse our website. This automatic collection is achieved through standard technologies such as server logs and, where applicable, cookies and similar technologies. Automatic collection helps us understand how our website is used and how we can improve it.

In some cases we may receive information about you from third parties, such as business partners who refer you to us, or publicly available sources where we conduct routine research before engaging with a potential client. When we receive information from third parties, we take steps to confirm that the source is lawful.

How We Use Your Information

We use the personal information we collect for a number of legitimate purposes. We use contact information to respond to your enquiries, to prepare proposals and to communicate with you about the services you have requested. We use account information to manage our relationship with you and to deliver the services we have agreed to provide.

We use technical and usage information to operate, maintain and improve our website, to diagnose problems and to understand how visitors interact with our content. We use communication information to resolve disputes, to enforce our agreements and to keep an accurate record of our correspondence with you.

We may also use your information to send you service related announcements, such as updates about changes to our policies or to the services you receive. Where required by law, we will obtain your consent before sending you marketing communications, and you may withdraw that consent at any time.

We do not sell your personal information, and we do not use it for any purpose that is materially different from the purposes described in this policy without first informing you.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience. A cookie is a small text file that is stored on your device when you visit a website. Cookies help us remember your preferences, understand how the website is used and deliver a more reliable experience.

We use essential cookies that are necessary for the website to function correctly. We may also use performance cookies that help us understand how visitors use the site, for example which pages are most popular. These cookies generally collect information in a way that does not directly identify you.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies, to delete cookies that have already been set, or to be notified when a cookie is placed. Please note that disabling certain cookies may affect the functionality of the website.

How We Share Information

We do not sell, rent or trade your personal information. We share personal information only in the limited circumstances described here, and only with parties who are required to protect the confidentiality of that information.

We share information with service providers who perform functions on our behalf, such as hosting providers, email delivery services, analytics providers and professional advisers. These providers are only permitted to use your information for the specific services they provide to us, and they are bound by obligations of confidentiality.

We may also disclose information where required by law, for example in response to a court order or a lawful request from a public authority, or where we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others. In the event of a merger, acquisition or sale of assets, personal information may be transferred as part of that transaction, and we will notify you where required.

International Data Transfers

Xuntai (Hong Kong) Industrial Co., Limited operates from Hong Kong, but we may engage service providers or collaborate with team members located in other countries. As a result, your personal information may be transferred to, and processed in, jurisdictions outside the country where you reside.

Where we transfer personal information across borders, we take appropriate safeguards to ensure that the information receives a comparable level of protection. These safeguards may include entering into standard contractual clauses, relying on adequacy decisions where they apply, or implementing other measures recognised by applicable law.

By using our website and services, you acknowledge that your information may be transferred to and processed in countries that may have different data protection rules from your own. We will continue to treat your information in accordance with this policy wherever it is processed.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. The length of time we keep information depends on the type of information and the purpose for which it was collected.

Contact and communication information is generally retained for as long as we maintain a relationship with you and for a reasonable period afterwards to allow us to respond to any follow up questions. Where we are required by law to keep records, such as accounting records, we retain those records for the period required by the relevant legislation.

When personal information is no longer needed, we take reasonable steps to delete or anonymise it. Where deletion is not immediately possible, for example because of backup schedules, we ensure that the information is not used for any purpose other than secure storage until it can be removed.

Data Security

We take the security of your personal information seriously and implement technical and organisational measures designed to protect it against unauthorised access, alteration, disclosure or destruction. These measures include access controls, encryption where appropriate, and the use of reputable hosting providers.

We restrict access to personal information to those team members and service providers who need it to perform their duties, and we require them to maintain the confidentiality of that information. We review our security practices periodically and update them as technology and threats evolve.

While we work hard to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of any information, and you share information with us at your own discretion.

Your Rights and Choices

Depending on your location, you may have certain rights in relation to your personal information. These rights may include the right to access the information we hold about you, the right to request correction of inaccurate information, and the right to request deletion of your information in certain circumstances.

You may also have the right to object to or restrict certain processing, the right to request a copy of your information in a portable format, and the right to withdraw consent where we rely on consent as our legal basis. To exercise any of these rights, please contact us using the details in the Contact Us section.

We will respond to your request within the timeframe required by applicable law. In some cases we may need to verify your identity before we can act on your request. We will not discriminate against you for exercising any privacy right that applies to you.

Privacy for Children

Our website and services are intended for business users and are not directed at children. We do not knowingly collect personal information from individuals under the age of eighteen, or under the age of consent in the relevant jurisdiction, whichever is higher.

If we become aware that we have collected personal information from a child without verifiable parental consent, we will take steps to delete that information as quickly as possible. If you believe that a child has provided us with personal information, please contact us so that we can investigate and take appropriate action.

Do Not Track Signals

Some web browsers offer a Do Not Track preference that requests websites not to track your online activity. At present there is no consistent industry standard for how websites should respond to these signals.

Our website does not currently change its behaviour in response to Do Not Track signals. We will continue to monitor developments in this area and will update our practices if a recognised standard emerges.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our services, technology or applicable law. When we make changes, we will update the policy on this page and, where appropriate, provide a more prominent notice.

The date of the most recent revision will be indicated on this page. We encourage you to review this policy periodically so that you remain aware of how we protect your information. Your continued use of our website after any change to this policy will constitute your acceptance of the updated terms.

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, please contact us using the details below. We will do our best to address your enquiry promptly.

Xuntai (Hong Kong) Industrial Co., Limited
Rm 225-22 2/F Mega Cube, 8 Wang Kwong Road, Kowloon Bay, Hong Kong (HK)

Email: info@xuntaiind.lol
Phone: +17409600985

If you are not satisfied with our response, you may have the right to lodge a complaint with the data protection authority in your jurisdiction.